Refund policy
RETURN AND REFUND POLICY
Since all our products are custom printed on demand
specifically for each order, we do not accept returns
or exchanges for the following reasons:
- Wrong size ordered
- Change of mind
- Item not needed anymore
DAMAGED OR DEFECTIVE ITEMS
If you receive a damaged, defective, or wrong item,
please contact us within 30 days of delivery at
hello@nosetotailco.com with:
- Your order number
- Photo of the defective item
We will send a free replacement or issue a full refund
at our discretion.
WRONG ADDRESS
If the order is returned due to an incorrect address
provided by the customer, the customer is responsible
for reshipping costs.
LOST PACKAGES
If your package is lost in transit, contact us and
we will investigate with the carrier and send a
replacement if confirmed lost.
NO RETURN ADDRESS
As a print-on-demand store, we do not accept
physical returns. Please do not send items back
without contacting us first.
REFUNDS
Approved refunds are processed within 10 business days
to your original payment method.
CONTACT
hello@nosetotailco.com